Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I would like to leave a review for Abi in radiology for all her help today, Chasing around several departments to find out where an appointment had been booked for my husband and called me back several times to update me This is what you call first class customer service and I appreciate it very much.

    star rating

    Buckshaw Hospital

    Wednesday, 17 April 2024
  • Wonderful place and amazing friendly staff. Was looked after from first appointment to discharge from my procedure wonderfully. Hospital is brand new, clinically sterile and a relaxing place to be a patient. Cup of coffee and toast was beautifully presented and went down a treat Thank you to all for looking after me so well. The staff are a credit to the place

    star rating

    Buckshaw Hospital

    Wednesday, 17 April 2024
  • Just been for hernia repair couldn't fault it very efficient great helpful friendly staff chose buckshaw from nhs list 👍

    star rating

    Buckshaw Hospital

    Thursday, 4 April 2024
  • star rating

    Buckshaw Hospital

    Saturday, 16 March 2024
  • The best experience and treatment I have had! The hospital is super clean, the staff are very friendly. The doctor was attentive and his level of care was first class. The whole experience was made easy (I was very scared) by the great staff and by the very professional specialist. Thank you!

    star rating

    Buckshaw Hospital

    Tuesday, 12 March 2024
  • Been coming to see physio after my knee replacement and all the physio’s have been fantastic, especially Freya who is amazing so professional and kind. Even when I have struggled she’s been encouraging and supportive. Would highly recommend them.

    star rating

    Buckshaw Hospital

    Thursday, 15 February 2024
  • People complain about the NHS but I have nothing but great experiences, latterly with Buckshaw Hospital , very pleasant reception staff and really helpful and effective treatment from one of the staff from the physiotherapy department , friendly chatty and explained my problem and the solutions really well

    star rating

    Buckshaw Hospital

    Tuesday, 2 January 2024
  • 11/12/2023 - attended for hernia. From start to finish the whole experience was second to none. Plenty of parking, receptionist pleasant and informative, medical staff (nurses and doctors) brilliant.

    star rating

    Buckshaw Hospital

    Monday, 11 December 2023
  • Had ultrasound scan today ,the team looking after me Toni (HCA)&DR Chiphang ,we're lovely ,both took the time to explain what they where doing ,and to point out what they where looking at .can not fault them or the hospital .

    star rating

    Buckshaw Hospital

    Tuesday, 5 December 2023
  • I come for annual breast cancer checks and last year was informed that my mammogram was clear immediately by the doctor. This yea, however, i have received 2 identical letters to give me the results. Maybe, the administration needs looking at. Also, last year I was given the appointement for this year at the desk but up to now I have heard nothing about the check up next year. Why?

    star rating

    Buckshaw Hospital

    Monday, 20 November 2023
  • star rating

    Buckshaw Hospital

    Sunday, 19 November 2023
  • 2nd time I've been here in as many years. The best treatment and experience I've had. Super clean. Staff are really friendly and attentive. Care is top notch. If I ever need treatment again hopefully I get the option to go here again. ⭐️⭐️⭐️⭐️⭐️

    star rating

    Buckshaw Hospital

    Saturday, 11 November 2023

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If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback